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Título : Organizational Trust : Measurement, Impact, and the Role of Management Accountants Tipo de documento: documento electrónico Autores: Johannes Karl Mühl ; SpringerLink (Online service) Editorial: Cham : Springer International Publishing Fecha de publicación: 2014 Otro editor: Imprint: Springer Colección: Contributions to Management Science, ISSN 1431-1941 Número de páginas: XX, 205 p. 86 illus., 13 illus. in color Il.: online resource ISBN/ISSN/DL: 978-3-319-04069-1 Idioma : Inglés (eng) Palabras clave: Business Accounting Bookkeeping Organization Planning Economic sociology Industrial psychology and Management Accounting/Auditing Industrial, Organisational Psychology Organizational Studies, Sociology Clasificación: 658 Empresas. Organización de empresas Resumen: Organizations consider trust as a pillar for successful operations in an increasingly global competitive environment. Some professionals go further and argue that in an economy trust is more important than natural resources. This book deals with ways to measure trust and its impact on organizational performance, as well as to understand the role of Management Accounting in creating trust. The author demonstrates that trust drives organizational performance, and reveals the key role of management accountants in facilitating the flow of trust between CEOs and line managers Nota de contenido: Trust and Management Accountants -- Conceptual Models -- Research Methodology -- Organization A - Investigative Study -- Organization B - Investigative Study -- Conclusion En línea: http://dx.doi.org/10.1007/978-3-319-04069-1 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36025 Organizational Trust : Measurement, Impact, and the Role of Management Accountants [documento electrónico] / Johannes Karl Mühl ; SpringerLink (Online service) . - Cham : Springer International Publishing : Imprint: Springer, 2014 . - XX, 205 p. 86 illus., 13 illus. in color : online resource. - (Contributions to Management Science, ISSN 1431-1941) .
ISBN : 978-3-319-04069-1
Idioma : Inglés (eng)
Palabras clave: Business Accounting Bookkeeping Organization Planning Economic sociology Industrial psychology and Management Accounting/Auditing Industrial, Organisational Psychology Organizational Studies, Sociology Clasificación: 658 Empresas. Organización de empresas Resumen: Organizations consider trust as a pillar for successful operations in an increasingly global competitive environment. Some professionals go further and argue that in an economy trust is more important than natural resources. This book deals with ways to measure trust and its impact on organizational performance, as well as to understand the role of Management Accounting in creating trust. The author demonstrates that trust drives organizational performance, and reveals the key role of management accountants in facilitating the flow of trust between CEOs and line managers Nota de contenido: Trust and Management Accountants -- Conceptual Models -- Research Methodology -- Organization A - Investigative Study -- Organization B - Investigative Study -- Conclusion En línea: http://dx.doi.org/10.1007/978-3-319-04069-1 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36025 Ejemplares
Signatura Medio Ubicación Sub-localización Sección Estado ningún ejemplar
Título : Organization Design for International Construction Business Tipo de documento: documento electrónico Autores: Chang Peh Lu ; SpringerLink (Online service) ; Sui Pheng Low Editorial: Berlin, Heidelberg : Springer Berlin Heidelberg Fecha de publicación: 2013 Otro editor: Imprint: Springer Número de páginas: XII, 348 p Il.: online resource ISBN/ISSN/DL: 978-3-642-35164-8 Idioma : Inglés (eng) Palabras clave: Business Leadership International business enterprises Industrial organization and Management Organization Strategy/Leadership Clasificación: 658 Empresas. Organización de empresas Resumen: The book explains how Gravitational Distance and the System of Cities influence transnational construction-related firms when they venture overseas. The study presented in the book internalizes the characteristics of home and foreign cities, and of transnational firms, to develop situational business strategies and organization designs in terms of Strategy, Structure, Systems, Leadership Style, Firm’s Skills, Staff’s characteristics, Shared Values and Supply Chain. The book presents the findings of surveys and interviews with managers and professionals in eight different Asian cities stretching from Singapore to China. The findings are then used to develop business solutions in the form of a Decision Support System (DSS) for transnational construction firms, helping them to adopt an appropriate organization design strategy when they venture into overseas markets. Issues relating to globalization, competitiveness, risk management, communications, networks, government interference, business strategies, organization structures and systems in the context of international construction business are discussed together with corresponding recommendations for implementation. Although construction-related firms were used as the basis for the field studies, the lessons learned are equally applicable for organizations in other industries Nota de contenido: Introduction -- Geographical distance and international business -- Firm’s behavior and System of cities -- Internationalization of construction business -- Business strategies and Organization design -- Modeling for Organization design -- Research design and methodology -- Survey findings -- Case studies -- Synthesis for Organization design -- Decision Support System for Organization design -- Conclusion En línea: http://dx.doi.org/10.1007/978-3-642-35164-8 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36570 Organization Design for International Construction Business [documento electrónico] / Chang Peh Lu ; SpringerLink (Online service) ; Sui Pheng Low . - Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2013 . - XII, 348 p : online resource.
ISBN : 978-3-642-35164-8
Idioma : Inglés (eng)
Palabras clave: Business Leadership International business enterprises Industrial organization and Management Organization Strategy/Leadership Clasificación: 658 Empresas. Organización de empresas Resumen: The book explains how Gravitational Distance and the System of Cities influence transnational construction-related firms when they venture overseas. The study presented in the book internalizes the characteristics of home and foreign cities, and of transnational firms, to develop situational business strategies and organization designs in terms of Strategy, Structure, Systems, Leadership Style, Firm’s Skills, Staff’s characteristics, Shared Values and Supply Chain. The book presents the findings of surveys and interviews with managers and professionals in eight different Asian cities stretching from Singapore to China. The findings are then used to develop business solutions in the form of a Decision Support System (DSS) for transnational construction firms, helping them to adopt an appropriate organization design strategy when they venture into overseas markets. Issues relating to globalization, competitiveness, risk management, communications, networks, government interference, business strategies, organization structures and systems in the context of international construction business are discussed together with corresponding recommendations for implementation. Although construction-related firms were used as the basis for the field studies, the lessons learned are equally applicable for organizations in other industries Nota de contenido: Introduction -- Geographical distance and international business -- Firm’s behavior and System of cities -- Internationalization of construction business -- Business strategies and Organization design -- Modeling for Organization design -- Research design and methodology -- Survey findings -- Case studies -- Synthesis for Organization design -- Decision Support System for Organization design -- Conclusion En línea: http://dx.doi.org/10.1007/978-3-642-35164-8 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36570 Ejemplares
Signatura Medio Ubicación Sub-localización Sección Estado ningún ejemplar Organizational Change and Information Systems / SpringerLink (Online service) ; Paolo Spagnoletti (2013)
Título : Organizational Change and Information Systems : Working and Living Together in New Ways Tipo de documento: documento electrónico Autores: SpringerLink (Online service) ; Paolo Spagnoletti Editorial: Berlin, Heidelberg : Springer Berlin Heidelberg Fecha de publicación: 2013 Otro editor: Imprint: Springer Colección: Lecture Notes in Information Systems and Organisation num. 2 Número de páginas: XXI, 479 p. 64 illus Il.: online resource ISBN/ISSN/DL: 978-3-642-37228-5 Idioma : Inglés (eng) Palabras clave: Business Organization Planning Management Industrial management Information technology Data processing Computers Economic sociology and IT in Organizational Studies, Sociology Systems Communication Service Innovation/Technology Clasificación: 658 Empresas. Organización de empresas Resumen: This book examines a range of issues emerging from the interaction of Information Technologies and organizational systems. It contains a collection of research papers focusing on themes of growing interest in the field of Information Systems, Organization Studies, and Management. The book offers a multidisciplinary view on Information Systems aiming to disseminate academic knowledge. It might be particularly relevant to IT practitioners such as information systems managers, business managers and IT consultants. The volume is divided into six sections, each one focusing on a specific theme. The content of each section is based on a selection of the best papers (original double blind peer reviewed contributions) presented at the annual conference of the Italian chapter of AIS, which has been held in Rome, Italy in September 2012 Nota de contenido: Organizational Change and Impact of ICT in Public and Private Sector -- New Ways to Work and Interact via Internet -- E-Business, Communities and Social Networks -- Information Systems, Innovation Transfer, and New Business Models -- Information Systems Management: A Critical Perspective -- Professional Skills, Certification of Curricula, On-line Education -- Human-Computer Interaction -- Information and Knowledge Management En línea: http://dx.doi.org/10.1007/978-3-642-37228-5 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36609 Organizational Change and Information Systems : Working and Living Together in New Ways [documento electrónico] / SpringerLink (Online service) ; Paolo Spagnoletti . - Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2013 . - XXI, 479 p. 64 illus : online resource. - (Lecture Notes in Information Systems and Organisation; 2) .
ISBN : 978-3-642-37228-5
Idioma : Inglés (eng)
Palabras clave: Business Organization Planning Management Industrial management Information technology Data processing Computers Economic sociology and IT in Organizational Studies, Sociology Systems Communication Service Innovation/Technology Clasificación: 658 Empresas. Organización de empresas Resumen: This book examines a range of issues emerging from the interaction of Information Technologies and organizational systems. It contains a collection of research papers focusing on themes of growing interest in the field of Information Systems, Organization Studies, and Management. The book offers a multidisciplinary view on Information Systems aiming to disseminate academic knowledge. It might be particularly relevant to IT practitioners such as information systems managers, business managers and IT consultants. The volume is divided into six sections, each one focusing on a specific theme. The content of each section is based on a selection of the best papers (original double blind peer reviewed contributions) presented at the annual conference of the Italian chapter of AIS, which has been held in Rome, Italy in September 2012 Nota de contenido: Organizational Change and Impact of ICT in Public and Private Sector -- New Ways to Work and Interact via Internet -- E-Business, Communities and Social Networks -- Information Systems, Innovation Transfer, and New Business Models -- Information Systems Management: A Critical Perspective -- Professional Skills, Certification of Curricula, On-line Education -- Human-Computer Interaction -- Information and Knowledge Management En línea: http://dx.doi.org/10.1007/978-3-642-37228-5 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36609 Ejemplares
Signatura Medio Ubicación Sub-localización Sección Estado ningún ejemplar
Título : Creating Conditions for Promising Collaboration : Alliances, Networks, Chains, Strategic Partnerships Tipo de documento: documento electrónico Autores: Edwin Kaats ; SpringerLink (Online service) ; Wilfrid Opheij Editorial: Berlin, Heidelberg : Springer Berlin Heidelberg Fecha de publicación: 2014 Otro editor: Imprint: Springer Colección: SpringerBriefs in Business, ISSN 2191-5482 Número de páginas: VII, 98 p. 13 illus Il.: online resource ISBN/ISSN/DL: 978-3-642-41443-5 Idioma : Inglés (eng) Palabras clave: Business Leadership Industrial organization Economic sociology psychology and Management Strategy/Leadership Organizational Studies, Sociology Industrial, Organisational Psychology Organization Clasificación: 658 Empresas. Organización de empresas Resumen: This publication focuses on the conditions for promising collaboration. Collaboration is becoming a dominant instrument in today's economy and society and manifests itself in many shapes and forms. It is a challenging instrument which still isn't very well understood and poses the business community in front of a number of challenging dilemma's. We position collaboration as a multidisciplinary phenomenon and - based on years of research and as reflective practitioners - offer a comprehensive model for analyzing and designing collaborative processes that is both scientifically rooted and applicable in practice. A better understanding of collaborative processes will enhance the success of alliances, networks, chains and strategic partnerships. In addition to this we look to the future of organizing from a collaborative perspective and address the challenges ahead Nota de contenido: Introduction -- Collaboration: A Fundamental Capability in Society and Organization -- Essential Conditions for Promising Collaboration -- Future Perspectives on Collaboration En línea: http://dx.doi.org/10.1007/978-3-642-41443-5 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36178 Creating Conditions for Promising Collaboration : Alliances, Networks, Chains, Strategic Partnerships [documento electrónico] / Edwin Kaats ; SpringerLink (Online service) ; Wilfrid Opheij . - Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2014 . - VII, 98 p. 13 illus : online resource. - (SpringerBriefs in Business, ISSN 2191-5482) .
ISBN : 978-3-642-41443-5
Idioma : Inglés (eng)
Palabras clave: Business Leadership Industrial organization Economic sociology psychology and Management Strategy/Leadership Organizational Studies, Sociology Industrial, Organisational Psychology Organization Clasificación: 658 Empresas. Organización de empresas Resumen: This publication focuses on the conditions for promising collaboration. Collaboration is becoming a dominant instrument in today's economy and society and manifests itself in many shapes and forms. It is a challenging instrument which still isn't very well understood and poses the business community in front of a number of challenging dilemma's. We position collaboration as a multidisciplinary phenomenon and - based on years of research and as reflective practitioners - offer a comprehensive model for analyzing and designing collaborative processes that is both scientifically rooted and applicable in practice. A better understanding of collaborative processes will enhance the success of alliances, networks, chains and strategic partnerships. In addition to this we look to the future of organizing from a collaborative perspective and address the challenges ahead Nota de contenido: Introduction -- Collaboration: A Fundamental Capability in Society and Organization -- Essential Conditions for Promising Collaboration -- Future Perspectives on Collaboration En línea: http://dx.doi.org/10.1007/978-3-642-41443-5 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36178 Ejemplares
Signatura Medio Ubicación Sub-localización Sección Estado ningún ejemplar
Título : Customer Relationship Management in the Financial Industry : Organizational Processes and Technology Innovation Tipo de documento: documento electrónico Autores: Federico Rajola ; SpringerLink (Online service) Editorial: Berlin, Heidelberg : Springer Berlin Heidelberg Fecha de publicación: 2013 Otro editor: Imprint: Springer Colección: Management for Professionals, ISSN 2192-8096 Número de páginas: XII, 181 p Il.: online resource ISBN/ISSN/DL: 978-3-642-35554-7 Idioma : Inglés (eng) Palabras clave: Finance Marketing Organization Planning Information technology Business Data processing Finance, general IT in Clasificación: 658 Empresas. Organización de empresas Resumen: An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. . Nota de contenido: Introduction -- 1. IT is Business: Some Emerging Reflections an IT Governance of CTM Projects -- 2. The Theoretical Framework of CRM -- 3. CRM Project Organization in the Financial Industry -- 4. CRM 2-0 in the Financial Industry.- 5. The Organization of Data Warehouse Activities -- 6. Organization of Knowledge Discovery and Customer Insight Activities -- 7. Data Mining Techniques -- 8. The Evolution of Customer Relationship and Customer Value -- 9. Main Benefits and Organizational Impacts of CRM within the Bank -- 10. Data Mining Systems supporting the Marketing Functions: The Experience of Banca Monte dei Pachi di Siena -- 11. Conclusion En línea: http://dx.doi.org/10.1007/978-3-642-35554-7 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36571 Customer Relationship Management in the Financial Industry : Organizational Processes and Technology Innovation [documento electrónico] / Federico Rajola ; SpringerLink (Online service) . - Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2013 . - XII, 181 p : online resource. - (Management for Professionals, ISSN 2192-8096) .
ISBN : 978-3-642-35554-7
Idioma : Inglés (eng)
Palabras clave: Finance Marketing Organization Planning Information technology Business Data processing Finance, general IT in Clasificación: 658 Empresas. Organización de empresas Resumen: An integrated view of IT and business processes through extended IT governance allows financial institutions to innovate operations which improve business and organizational performance. However, financial institutions still face challenges with CRM systems in delivering expected results due to lack of complete business integration. Increased exchange of knowledge between customers and the amount of such data available is steadily becoming a challenge for companies, especially in extending internal systems to global information systems with the purpose to collect and update data on a global scale. In this book, Prof. Rajola analyses different aspects of CRM systems taking both an organizational and a technological perspective. He adopts a theoretical framework to unpack issues associated with the need for companies to integrate operations and business processes. The emphasis is then drawn to development of effective CRM (and CRM 2.0) initiatives by making use of illustrative case studies of successful CRM systems implementation in the financial industry. The framework adopted in this book can be used by both scholars and managers to evaluate the interdependencies between operations, business processes, and CRM systems. . Nota de contenido: Introduction -- 1. IT is Business: Some Emerging Reflections an IT Governance of CTM Projects -- 2. The Theoretical Framework of CRM -- 3. CRM Project Organization in the Financial Industry -- 4. CRM 2-0 in the Financial Industry.- 5. The Organization of Data Warehouse Activities -- 6. Organization of Knowledge Discovery and Customer Insight Activities -- 7. Data Mining Techniques -- 8. The Evolution of Customer Relationship and Customer Value -- 9. Main Benefits and Organizational Impacts of CRM within the Bank -- 10. Data Mining Systems supporting the Marketing Functions: The Experience of Banca Monte dei Pachi di Siena -- 11. Conclusion En línea: http://dx.doi.org/10.1007/978-3-642-35554-7 Link: https://biblioteca.cunef.edu/gestion/catalogo/index.php?lvl=notice_display&id=36571 Ejemplares
Signatura Medio Ubicación Sub-localización Sección Estado ningún ejemplar
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